The provincial government announced last week that it is establishing a Health Advocate to help Albertans and their families navigate the provincial health care system. Effective January 2014 and operational in the spring, one advocate role will be a Senior’s Advocate, whose role will include:

• “requesting inspections, investigations, and quality and safety assessments related to care provided in seniors’ facilities as laid out in Alberta law;
• referring concerns and complaints to the appropriate channels;
• providing information and referrals to seniors, their families, and caregivers regarding government-funded seniors’ health, continuing care, and social support programs and services; and,
• providing public education on the rights, interests, and needs of seniors.”

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